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Login Problems - Common Things to Check

Discussion in 'Guest Board' started by jilly, Aug 15, 2004.

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  1. jilly

    jilly Site Queen! Staff Member Administrator

    Joined:
    Apr 20, 2001
    Messages:
    16,505
    Gender:
    Female
    Location:
    Maryland
    If you are a new member, or an existing member, and can't log in, here are some common things to try to fix the problem. if, after trying all the listed solutions, you still can't access the site, then send an email to Pass.web.help@gmail.com

    * Did you make sure you 'activated' your account? To activate it, you have to click on the verification link sent to your email address when you registered. If you changed your email address on the boards, this also puts you back into a waiting status, and you can't log into your account again until you get the link in your email and click it again. If you can't find your verification email, make sure that you check your spam filter folders and trash folders in your email - sometimes an email program will think the verification emails are 'spam' and will filter them away before you see them.

    * Password - make sure you are typing your password in exactly as you registered it - make sure your cap locks button is not on, and if you are using numbers, make sure the num lock key IS on.

    * Firewall - if you have a firewall, make sure this site is listed in your 'safe sites' list

    * Cookies - try clearing all your cookies, and your temporary internet files, and try to log back in again.

    * If nothing else works, try creating a new username - you will need a new email address, because only one account is allowed per email address - go get an additional email address at passhugs.com or hotmail.com, or whereever your favorite free email account system is located, then try registering for a new username, and see if you can access the boards with that username.
     
    Last edited by a moderator: Feb 25, 2017
  2. Julie78

    Julie78 former Tech Admin

    Joined:
    Jul 31, 2002
    Messages:
    9,945
    Location:
    Canada
    Can't log? Log-in is looping?

    If you are a member here and are having trouble with a looping log-in screen (ie you log in, get the "thanks for logging in" screen and then are asked to log in again)
    please use the NEW URL for the boards.
    We've moved to http://passboards.org .
    The old www.afterabortion.com pages are still there, but there are issues with the old address not accepting cookies properly, hence the log-in loop.

    You may want to update your browser favorites as well.
     
  3. jilly

    jilly Site Queen! Staff Member Administrator

    Joined:
    Apr 20, 2001
    Messages:
    16,505
    Gender:
    Female
    Location:
    Maryland
    If you have trouble staying logged in, try this:

    First, make sure you are logging in at www.passboards.org/index.php - make sure you aren't using afterabortion.com/forums/index.php or an old bookmark. Open up your browser and type in www.passboards.org, and then log in there, and then bookmark it after you've logged in there.

    then:

    1. Log out of the boards by clicking the "Log Out" button on the navigation bar above.

    2. Clear/Delete all cookies - instructions below

    3. Clear all temporary internet files/cache - instructions below

    4. Clear/Delete history file - instructions shown below

    5. Reboot/Restart your computer

    6. Enable Cookies - instructions shown below

    7. Come back and log back in to the site.
     
    Last edited by a moderator: Jul 12, 2006
  4. Julie78

    Julie78 former Tech Admin

    Joined:
    Jul 31, 2002
    Messages:
    9,945
    Location:
    Canada
    Re: If you have trouble staying logged in, try this:

    How to clear (delete) your cookies

    Windows PC
    Internet Explorer
    Internet Explorer saves cookies in more than one location, depending on the version of the browser and the version of Microsoft Windows being used.

    The best way to find and delete them is to close Internet Explorer then use your file management software (such as Windows Explorer) and search for a folder called 'cookies'. Delete the entire folder.
    or, to begin with, go to Tools > Internet Options > then click the 'delete all cookies' button.


    Mozilla
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Mozilla Firebird
    Click on Tools, then Options
    Select the Privacy icon in the left-hand panel
    Click on Cookies
    Click on Stored Cookies
    To remove a single cookie click on the entry in the list and click on the Remove Cookie button
    To remove all cookies click on the Remove All Cookies button

    Mozilla Firefox
    Click on Tools, then Options
    Select the Privacy icon in the left-hand panel
    Click on Cookies
    Click on View Cookies
    To remove a single cookie click on the entry in the list and click on the Remove Cookie button
    To remove all cookies click on the Remove All Cookies button

    Netscape Navigator 7.x
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Return to top

    Netscape Navigator 6.x
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Netscape Navigator 4.x
    In Netscape, all cookies are stored into one file, called Cookies.txt, in the user preferences folder, making them easy to find and delete. The folder can be located by using your file management software to search your hard disk drive for "cookies.txt".

    Users of Netscape Navigator 4.x may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.

    Opera
    For Opera 6.0, go to Files on the tool bar. Click on Delete Private Data. Then select what cookies you want to delete. Usually, a cookie has a name that is the same as or similar to that of the web site that provided them.

    Users of Opera may also stop cookies from being written to the hard drive, by making the cookies file read only. However, even if the browser can't "write" cookies to the hard drive, it can still cache them, and it may create a new cookie file.



    Return to top


    --------------------------------------------------------------------------------

    Apple Macintosh
    Microsoft Internet Explorer 5 (MacOS X)
    Choose Preferences from Explorer menu
    Select Receiving Files options
    Select Cookies
    Select the Cookies to be deleted from the list
    Press Delete button

    Microsoft Internet Explorer 5 (MacOS 9)
    Choose Preferences from Edit menu
    Select Receiving Files options
    Select Cookies
    Select the Cookies to be deleted from the list
    Press Delete button

    Mozilla
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Return to top

    Netscape Navigator 7.x
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Netscape Navigator 6.x
    Choose Cookie Manager from the Tools menu.
    Choose Manage Stored Cookies.
    Remove any cookie from the list, or remove all cookies.


    Safari 1.0 (MacOS X)
    Choose Preferences from Safari menu
    Select Security icon
    Press Show Cookies button
    Select the Cookies to be deleted from the list
    Press Delete button
     
  5. Julie78

    Julie78 former Tech Admin

    Joined:
    Jul 31, 2002
    Messages:
    9,945
    Location:
    Canada
    Re: If you have trouble staying logged in, try this:

    To delete temporary files in Internet Explorer 6.x on a PC:

    Open INTERNET EXPLORER.
    Select the TOOLS menu and then click INTERNET OPTIONS.
    Select the GENERAL tab.
    Under Temporary Internet Files, click DELETE FILES.

    To delete temporary files in Internet Explorer 5.x on a PC:
    Open INTERNET EXPLORER.
    Select the TOOLS menu and then click INTERNET OPTIONS.
    Select the GENERAL tab.
    Under Temporary Internet Files, click DELETE FILES.

    To delete temporary files in Internet Explorer 4.x on a PC:
    Open INTERNET EXPLORER.
    Select the View menu and click INTERNET OPTIONS.
    Select the GENERAL tab.
    In the middle of this page is the Temporary Internet Files section.
    Click the DELETE FILES button.
    You will then be prompted by the dialog box, Delete files.
    In this dialog box you are asked if you wish to DELETE all files in the Temporary Internet Files folder.
    Click OK.

    To delete temporary files in Netscape 6.x and 7.x on a PC:
    Open NETSCAPE.
    Select the EDIT menu and then click PREFERENCES.
    Select ADVANCED from the category listing.
    Select CACHE.
    Click the CLEAR CACHE button, then the CLEAR MEMORY CACHE.
    Click OK.

    To delete temporary files in Netscape 4.x on a PC:
    Open NETSCAPE.
    Select the EDIT menu and then click PREFERENCES.
    Select ADVANCED from the category listing.
    Select CACHE.
    Click the CLEAR MEMORY CACHE button.

    To delete temporary files in Internet Explorer 5.x on a MAC:
    Open INTERNET EXPLORER.
    Click EDIT and select the PREFERENCES option.
    Select WEB BROWSER.
    Select ADVANCED from the category listing.
    On the right there are options to CLEAR HISTORY, EMPTY NOW (delete cache).
    Make selections and click OK.

    To delete temporary files in Netscape 4.x on a MAC:
    Open NETSCAPE.
    Select the EDIT menu and then click PREFERENCES.
    Select ADVANCED from the category listing.
    Select CACHE.
    Click the CLEAR DISK CACHE NOW button.
    Click OK.

    To delete temporary files in Safari on a MAC:
    Open SAFARI.
    Select the SAFARI menu and then click PREFERENCES.
    Click AUTOFILL from the top toolbar.
    Click the EDIT button next to OTHER FORMS.
    Click the REMOVE ALL button.
    Remove the check from the OTHER FORMS box.

    To delete temporary files in Mozilla on a PC or MAC:
    Open MOZILLA.
    Select the TOOLS menu and then click PRIVACY.
    Click the CLEAR button.

    To delete temporary files in Opera on a PC or MAC:
    Open OPERA.
    Select the PREFERENCES menu and then click CACHE.
    Click the EMPTY NOW button.
     
  6. Julie78

    Julie78 former Tech Admin

    Joined:
    Jul 31, 2002
    Messages:
    9,945
    Location:
    Canada
    Re: If you have trouble staying logged in, try this:

    How to clear/delete your browser history file
    Microsoft Internet Explorer users
    Microsoft Windows users running Microsoft Internet Explorer can delete their history files by clicking the "Tools" menu, "Internet Options", and clicking the "Delete Files" button. Users also have the option of automatically deleting files each time the close the browser window by clicking the "Advanced" tab and checking "Empty Temporary Internet Files folder when browser is closed" under the "Security" section.

    Microsoft Internet Explorer 4.x users on an Apple Macintosh can delete the history by clicking the "Hard Drive" icon, "System", "Preferences", "Explorer", and moving the history file into the trash.

    Microsoft Internet Explorer 3.02 and lower users can delete their history by clicking the "View" menu, "Options", open the tab "Advanced", click the "Settings" tab, and click the "Empty Folder" button.

    Mozilla Firefox users
    Mozilla Firefox 1.0 users can clear their history by clicking the "Tools" menu, "Options", clicking the "Piracy" button, and under "History" click the "Clear" button.

    Netscape users
    Netscape users can delete their history files by clicking the "Edit" menu, "Preferences", "History", and click the "Clear History" button.

    Opera users
    Opera users can delete their history by clicking the "File" menu, "Preferences", "History", and click "Empty now" button. In addition, users can check "Empty on exit" if they wish for this task to occur each time they exit the browser.
     
  7. Julie78

    Julie78 former Tech Admin

    Joined:
    Jul 31, 2002
    Messages:
    9,945
    Location:
    Canada
    Re: If you have trouble staying logged in, try this:

    How to Enable Cookies

    To enable cookies, follow the instructions below for the browser version you are using.

    Mozilla Firefox (1.0 final release and earlier)
    Go to the "Tools" menu.
    Select "Options".
    Select the "Privacy" icon in the left panel.
    Check the box corresponding to "Allow sites to set cookies".
    Click "OK" to save changes.

    Netscape 7.1/Mozilla 5.0
    Select "Preferences" from the Edit menu.
    Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
    Under "Privacy & Security", select "Cookies."
    Select "Enable all cookies".
    Click "OK".

    Microsoft Internet Explorer 6.0+
    Select "Internet Options" from the Tools menu.
    Click on the "Privacy" tab.
    Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
    Click "OK".

    Microsoft Internet Explorer 5.x
    Select "Internet Options" from the Tools menu.
    Click on the "Security" tab.
    Click the "Custom Level" button.
    Scroll down to the "Cookies" section.
    To enable:
    Set "Allow cookies that are stored on your computer" to "Enable".
    Set "Allow per-session cookies" to "Enable".
    Click "OK".

    Microsoft Internet Explorer 4.x
    Select "Internet Options" from the View menu.
    Click on the "Advanced" tab.
    Scroll down to find "Cookies" within the "Security" section.
    To enable:
    Select "Always accept cookies".
    Click "OK".

    Netscape Communicator 4.x
    Select "Preferences" from the Edit menu.
    Find the "Cookies" section in the "Advanced" category.
    To enable:
    Select "Accept all cookies" (or "Enable all cookies").
    Click "OK".
     
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